Dob,
I ordered a summer/winter horticultural oil from them when I lived in MD. Moved to NH before I got a chance to use it.
Two years after moving to NH I got a letter of apology and a $20 gift certificate. Seems other customers complained that
the oil did not stay in suspension when mixed with water. I never had any trouble with it.

But I surely am impressed with Gardens Alive's customer service.

i have ussed their copper/sulfur fungicide for roses. Can't tell if it works exceptionally well or if fungal diseases are less of an issue
in NH.

Phil